Cancellation & Refund Policy

Last updated: April 2026

Nature of Donations

All contributions made to Manu Welfare and Educational Trust are voluntary donations to a registered Public Charitable Trust constituted under the Indian Trust Act, 1882. They are not payments for any product or service. Once a donation is received, it is directed immediately toward our charitable objectives including rural education, vocational training, health awareness, and community welfare in Maharajganj, Uttar Pradesh.

No Refund Policy

Given the nature of charitable contributions, Manu Welfare and Educational Trust does not offer refunds or cancellations on donations made through our website or any payment gateway.

• No refund or cancellation will be entertained for any donation made online through the payment gateway, once the transaction is successfully processed.
• No cash or cheque refund of any donated amount will be issued under any circumstances.
• Any in-kind support or material donations received will be directed to the beneficiaries for whom they were intended and cannot be returned.
• Once received, donations will be applied toward our programmes in higher education, community development, children's education, or women's empowerment, and cannot be redirected or withdrawn by the donor.

Failed or Duplicate Transactions

In the event of a failed transaction where your bank account or card has been debited but the donation has not been confirmed on our system, please contact us within 7 working days of the transaction date. We will investigate with our payment gateway partner and, if a double deduction is confirmed, arrange for the excess amount to be credited back to your account.

For duplicate transactions (where the same amount has been charged more than once for a single intended donation), please write to us at help@manuwelfareandeducationaltrust.org with your transaction reference numbers. Verified duplicate charges will be refunded within 10 working days.

80G Tax Exemption Receipts

All donors who have provided their PAN card details at the time of donation are eligible to receive an 80G tax exemption certificate. This certificate entitles you to a 50% deduction on the donated amount under Section 80G of the Income Tax Act, 1961. If you have not received your 80G receipt within 30 days of your donation, please contact us.

FCRA Compliance

Manu Welfare and Educational Trust is not registered under the Foreign Contribution (Regulation) Act, 2010 (FCRA). We are therefore unable to accept donations from foreign nationals, Non-Resident Indians (NRIs), Persons of Indian Origin (PIOs), or Overseas Citizens of India (OCIs). Any such donation received in error will be returned in full.

Grievance Redressal

If you have any concern related to a donation transaction, please reach out to us through any of the following channels and we will respond within 5 working days:

• Email: help@manuwelfareandeducationaltrust.org
• Phone: 08765708183
• Address: Manu Law College, Chiutaha Road, Tehsil – Nichlaul, District – Maharajganj, Uttar Pradesh – 273304, India